Hypnotherapy South West and The Past Life Therapists Association


General Terms and Conditions

In using our web sites, enrolling on our courses or becoming a member of The Past Life Therapists Association you are deemed to have read and agreed to the following terms and conditions:


The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: "Client", “Student”, “Member”, “You” and “Your” refers to you, the person accessing our web sites or using our services and accepting the Company’s terms and conditions. "The Company", “The Association”, “Ourselves”, “We” and "Us", refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves, or either the Client or ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner, whether by email, writing, telephone, or any other means, for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Privacy Statement


We are committed to protecting your privacy. Authorized employees within the company on a need to know basis only use any information collected from individual customers. We constantly review our systems and data to ensure the best possible service to our customers. Parliament has created specific offences for unauthorised actions against computer systems and data. We will investigate any such actions with a view to prosecuting and/or taking civil proceedings to recover damages against those responsible.

Confidentiality


We operate under the Data Protection Act 1998 and as such, any information concerning the Client and their respective Client Records are regarded as confidential and therefore will not be divulged to any third party unless legally required to do so to the appropriate authorities. Clients have the right to request sight of, and copies of any and all Client Records we keep, on the proviso that we are given reasonable notice of such a request. Clients are requested to retain copies of any literature issued in relation to the provision of our services. Where appropriate, we shall issue Client’s with appropriate written information, handouts or copies of records as part of an agreed contract, for the benefit of both parties.

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer, Exclusions and Limitations


All Agreements and Contracts made with Ourselves are deemed to be for twelve calendar months from the commencement date and are subject to the Termination of Agreements, Cancellation and Refunds Policy shown below. Renewal or continuation of all Agreements and Contracts after the initial twelve month period will be at our concurrence.


The information on our web sites or made available through any other media or our training courses is provided on an "as is" basis. To the fullest extent permitted by law, this Company:

-- excludes all representations and warranties relating to any of our web sites and their contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in our web sites and/or the Company’s literature; and
--excludes all liability for damages arising out of or in connection with your use of our web sites. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This company does not accept any liability for any damages caused to the client by misuse of the material provided on any of our web sites or within our course material.

You, the client, must be aware that you are fully responsible for the actions you undertake within therapy sessions with clients, that you have based on the teachings and guidelines of the Association. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

We do not make any commitment that the content of any of our training courses will meet any specific requirements you have and you are required to take reasonable steps to verify that your chosen course will meet your needs. We do not give any warranties that you will be in a position to obtain a particular role or remuneration as a result of your taking part in any of our courses.

We are not responsible to you for any data that you lose either as a result of accessing the course materials or during the completion of any course, although we may resend any lost lessons to you by email at our discretion. You must ensure that you regularly save and back up all data used for completing the course.

Payment


All major Credit/Debit Cards, Paypal, BACS Transfer or cheques* are all acceptable methods of payment. Our Terms are payment in full before goods are dispatched. All goods remain the property of the Company until paid for in full. 

Returned cheques will incur a £25 charge to cover banking fees and administrative costs. In an instance of a second Returned cheque, we reserve the right to terminate the arrangement. Consequently, all bookings and/or transactions and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.
* cheques from UK residents only

Termination of Agreements, Cancellation and Refunds Policy


Both the Client and Ourselves have the right to terminate any Agreements or Contracts for any reason without prior notice, including the ending of Agreements or Contracts that are already underway. No refunds shall be offered where a Service Agreement or Contract is deemed to have begun and is, for all intents and purposes, underway.

Should the client order and pay for an item which the company is unable to deliver a refund shall be offered to the client. If the client is not contactable the decision will be made by the company.


 Please note that you are protected by the Consumer Protection (Distance Selling) Regulations 2000 and you have a cooling off period in which you can withdraw from the Contract for any reason, subject to the provisions mentioned below. This cooling off period ends seven working days from the day after the Contract was concluded. If you wish to cancel your order you must notify us within the prescribed period by email. This provision does not apply to business to business transactions.

To cancel a Contract, you must inform us in writing and return the course(s) and/or course materials to us immediately, in the same condition in which you received them, and at your own cost and risk. The cooling-off period and the right to cancel a Contract will not apply where a course or course materials has been issued to you and you have already opened any Internet links or sealed envelopes or packages containing course materials. 

Courses cancelled by you within the seven-day cooling-off period will be refunded minus administration charges. However, you will be responsible for the cost of returning hard copy course materials by post, to us. 

We will usually refund any money received from you using the same method used by you for payment.

Any cancellations of, or refunds, for courses other than in accordance with the cooling-off period referred to above, will be at our sole discretion, administration charges may apply.

Availability


Redistribution or republication of any part of our web sites and  training courses or their content is prohibited, without the express written consent of the Company. The Company does not warrant that the service from our web sites will be uninterrupted, timely or error free, although it is provided to the best ability. By using this service you thereby indemnify this Company, its employees, agents and affiliates against any loss or damage, in whatever manner, howsoever caused.

Cookies


Like most interactive web sites this Company’s web sites [or ISP] use cookies to enable us to retrieve user details for each visit. Cookies are used in some areas of our site to enable the functionality of this area and ease of use for those people visiting.

Links from our web sites


We do not monitor or review the content of other party’s web sites which are linked to from our  web sites. Opinions expressed or material appearing on such web sites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice


Copyright and other relevant intellectual property rights exist on all photographs, images and text relating to the Company’s services and products and the full content of our web sites and our training courses.

Communication


We have several different e-mail addresses for different queries. These, & other contact information, can be found on our Contact Us link on our web sites or via Company literature or via the Company’s stated telephone or facsimile numbers.

Force Majeure


Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver


Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General


The laws of England and Wales govern these terms and conditions. By accessing our web sites and buying our products and services you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

Notification of Changes


The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of our web sites and our services will signify your acceptance of any adjustment to these terms. If there are any changes to our privacy policy, we will announce that these changes have been made on our web sites. Any changes to our privacy policy will be posted on our web site 30 days prior to these changes taking place. You are therefore advised to re-read this statement on a regular basis

These terms and conditions form part of the Agreement between the Client and ourselves. Your accessing of our web sites and/or undertaking of a booking, an enrolment or Agreement indicates your understanding, agreement to and acceptance, of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.


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